Elevated render errors on a small number of Web Folder Sources

Incident Report for imgix

Resolved

This incident has been resolved.
Posted Feb 04, 2020 - 12:36 PST

Monitoring

Rendering services have returned to normal. We are monitoring the results.
Posted Feb 04, 2020 - 12:25 PST

Investigating

A small number of Web Folder Sources are reporting elevated rendering errors for uncached derivative images. We will update once we have more information.
Posted Feb 04, 2020 - 12:16 PST
This incident affected: Rendering Infrastructure.