A fix has been deployed and we believe the imgix CDN is no longer serving corrupted images due to this incident. We're continuing to monitor the situation before resolving.
Posted Apr 25, 2017 - 12:05 PDT
Identified
Engineers have identified a malfunctioning CDN cache node in LAX which is believed to be the root cause of corrupted images served by imgix. We have taken steps to mitigate the impact while the fix is being worked on and implemented. Some recently rendered and cached images may still be served corrupted until the fix is fully implemented. Customers may experience elevated image render times for a period while this maintenance is being conducted.
Posted Apr 25, 2017 - 09:33 PDT
Monitoring
We believe that we have identified the issue impacting certain requests passing from the imgix CDN to the rendering platform, and we are deploying a fix. We will continue to monitor the situation.
Posted Apr 25, 2017 - 08:15 PDT
Investigating
We're currently investigating reports of empty responses on specific renders. We'll update when we obtain more information.