DNS outage affecting imgix performance

Incident Report for imgix

Resolved

Our upstream provider has marked this incident as resolved.

Posted Dec 01, 2016 - 15:16 PST

Monitoring

Our upstream DNS provider has reported that the network incident has been successfully mitigated, and they'll continue to monitor the issue.

Posted Dec 01, 2016 - 13:09 PST

Update

Our DNS provider has identified that impact is primarily focused on the East Coast of the US at this time, and they're continuing to mitigate the issue.

Posted Dec 01, 2016 - 12:46 PST

Identified

Our upstream DNS provider is experiencing an increase rate of packet loss that is affecting the East Coast of the US. We'll be updating as we obtain more information.

Posted Dec 01, 2016 - 12:13 PST