Render latency issues

Incident Report for imgix

Resolved

The issue has been resolved.
Posted Feb 28, 2017 - 17:15 PST

Update

AWS has reported fully recovering for new objects in S3: https://status.aws.amazon.com/

We'll continue to monitor the situation.
Posted Feb 28, 2017 - 14:19 PST

Monitoring

AWS is reporting recovery on S3 object retrievals. We'll continue to monitor the situation.
Posted Feb 28, 2017 - 13:10 PST

Update

We've detected AWS degradation that's causing current latency. We'll be providing updates as the situation continues.
Posted Feb 28, 2017 - 09:56 PST

Identified

We've identified overloaded rendering clusters causing end-users to see high render latency times. We're working on a solution.
Posted Feb 28, 2017 - 09:48 PST