Elevated 504 errors

Incident Report for imgix

Resolved

This incident has been resolved.

Posted Jan 31, 2019 - 13:09 PST

Monitoring

We have discovered that a small number of Sources and Images were impacted and error rates are currently recovering. We will continue to monitor our progress.

Posted Jan 31, 2019 - 12:40 PST

Identified

We have identified the issue and are currently working towards a solution on returning error rates to a normal state.

Posted Jan 31, 2019 - 10:54 PST

Investigating

We are currently investigating elevated render error rates on a small number of sources. We will update once when we obtain more information.

Posted Jan 31, 2019 - 09:26 PST

This incident affected: Rendering Infrastructure.