Elevated error rates

Incident Report for imgix

Resolved

This incident has been resolved.
Posted Aug 29, 2017 - 20:09 PDT

Monitoring

We've implemented a fix and we're observing consistent correct responses. We'll continue to monitor the situation.
Posted Aug 29, 2017 - 19:27 PDT

Update

The situation is improving and we're continuing to implement a fix. Previously error responses are starting to return correct responses.
Posted Aug 29, 2017 - 18:53 PDT

Update

We're continuing to work on a solution.
Posted Aug 29, 2017 - 17:18 PDT

Update

We're continuing to work on a solution. We'll update once it gets rolled out.
Posted Aug 29, 2017 - 16:17 PDT

Identified

We've identified the cause of the reported errors and we're working on implementing a solution.
Posted Aug 29, 2017 - 15:17 PDT

Investigating

We're currently investigating reports of elevated error rates. We'll update when we obtain more information.
Posted Aug 29, 2017 - 15:02 PDT