Issues with imgix web tools

Incident Report for imgix

Resolved

This incident has been resolved.

Posted Mar 17, 2021 - 12:02 PDT

Monitoring

A fix has been implemented and we are seeing that admin services has been restored to normal. We will continue to monitor the admin service.

Posted Mar 17, 2021 - 11:49 PDT

Identified

The issue has been identified and our engineers are currently working on deploying fixes.

The rendering service is not affected.

Posted Mar 17, 2021 - 11:19 PDT

Investigating

We are investigating issues with imgix administration tools. There are reports of issues with logging into the dashboard and calling imgix APIs.

The rendering service is not affected.

Posted Mar 17, 2021 - 10:49 PDT

This incident affected: Web Administration Tools and API Service.